How do I create a new account? It's easy to Create an account on LebanonPath.com, and it costs nothing. Just follow these steps: 1-Click Create an Account or click "My Account" at the top of the page. 2-Enter your email address on the sign-up screen. 3-Create a password and confirm it. 4-Complete the form, Click "Create Account," and you're done. Back to top
	What are the benifits from creating an account? Creating an account provides these benefits: 1-Order Status: You'll receive email confirmations when your items are shipped, as well as email notifications in case our Customer Service needs to contact you about your order. 2-Saved List: Keep a running list of your favorite items and planned purchases. Back to top
	How to place and order? Review the items in your shopping cart. If you don't want to purchase a particular item right away, click on the delete "X" and remove it. The item will move from your current shopping cart. When you're ready to place an order for everything in "Cart Items -- To Buy Now," click "Proceed to Checkout." You will be taken to the Begin Checkout page. --------------------------------------------- Choose a shipping address: Tell us where you would like us to ship your order. If you are shipping to your same address then check the box "Ship to the same address". If not then choose shipping to a different address. ------------------------------------------- Choose Shipping Method: You have 2 types of shipments, inside Lebanon which is free of charge (choose this option only when your shipments are only inside Lebanon) , or worldwide delivery (Choose Aramex in this case) ------------------------------------------- Choose Payment Method: The next step is to choose your payment method. We accept all major credit cards, in addition to that we do accept paypal payments. ------------------------------------------- Review and Submit: Check the accuracy of the information you provided and make any necessary changes. Then click "Place Your Order" to submit your order. After you place your order, we will send you an order confirmation email. We will also send you a shipment confirmation email at the time your order is shipped. Back to top
	How do I track my order? Upon completing your order, our customer service team will be sending you an Email, with a shipment number in order to track your order online. The customer service team will keep you updated with the status of order in case any changes occured. Back to top
	Can I order out of stock items? Items shown as "Out of Stock" are currently unavailable but are usually on order. Please visit the site often to see if an item is back in stock. For some Out of Stock items, we can email you when the item is back in stock. You can send us an Email requesting an unvailable item, and place your order as soon as you receive our email informing you that the item is available again. Many items sell out quickly, and we cannot put items on hold. On rare occasions after you click "Proceed to Checkout," an item in your cart may be out of stock. This happens either if inventory for that item was low when you began to shop and customers before you in checkout bought it first, or if the item was a best seller and demand for it quickly exceeded inventory. Back to top
	Accepted Payment Methods We accept the following methods of payment: 1- Credit cards, : Visa, MasterCard, American Express, Discover, JCB, Diners. 2- PayPal 3- Debit cards (also called check cards, ATM cards or banking cards) with a Visa or MasterCard logo on the front. 4- Western Union (Contact us to provide you with the information needed) We do not accept checks. Back to top
	Can I change my order or the delivery address? We will be more than happy to change the delivery address or order as long as your order has not been delivered or is not on its way to being delivered. To change a delivery address or order, either send an email to lebanonpath@lebanonpath.com, or call at 03 998 664 from Lebanon or +9613998664 from outside Lebanon. Please include the order number and the new delivery address if you send an email. Back to top
	Can I cancel my order? You cannot cancel your order after you click Place Your Order on the "Confirm and Submit" page. You can exit an order before placing it by clicking "Go to the Home Page (without completing your order)," which is located at the bottom of the page in checkout. Leaving our website before completing your order will also cancel the transaction. If you change your mind for any reason after placing your order,we can easily cancel your order if it has not yet been delivered or is not on its way to being delivered. We will refund the grand total to the credit card used at the time of purchase. To cancel an order, you can email customerservice@lebanonpath.com or call at 03 998 664 from Lebanon or +961 3 998 664 from outside Lebanon. Back to top
	Returns Policy All products purchased from LebanonPath.Com can not be returned unless the items purchased were damaged. Back to top
	What are the shipping rates? Shipping Rates 1- All Shipments within Lebanon are free of charge. 2- Shipments worldwide is $16 for first Kilogram. 3- An additional $7 for every extra Kilogram. 4- 10 Kg weight is $75 5- 20 Kg weight is $115 6- 30 Kg weight is $170 Back to top
	What is the total Delivery Time for my Order? The total delivery time for your order is the period of time from when you place your order until the time you receive it. It is comprised of two parts: the processing time and the shipping time. Processing time for an item is the time from when you submit your order to when the item leaves the warehouse.Shipping time is from when the item leaves the warehouse to when it arrives at your door. See the following shipping times. We deliver your tiems from Monday to Saturday. Flowers are delivered on the same day unless instructed by to be delivered on a specific date. Worldwide deliveries varies from a country to another: Europe, USA & Canada (3 working day if it doesn't fall on a weekend). Middle East and Gulf (2 Working days if it doesn't fall on a Friday). Far East, Australia, and Africa ( 4 Working days if it doesn't fall on a weekend). North America (6-7 Working days). Back to top
	How do I change my account settings? It's easy to change your email address, password, shipping information, and billing and payment information for your LebanonPath.com account. Changing Email Address, shipping information: 1- Go to "My Account" (located at the top of each page) and sign in. 2- Click on edit account information. 3- Change all information needed. 4- Click save. To change password: 1- Click on change password. 2 - Enter new password 3- Save password. Back to top
	Forgot Password? If you can't remember your password, we'll email it to you shortly after you follow these easy steps: 1-Go to "My Account" (located at the top of each page). 2-Click "Forgot Your Password?" under "Sign In." 3-Enter your email address and click "Send Password." Back to top
	How to add items to my wishlist? Go to your account and login, then click on wish list. Your wishlist contents appears below. To add something to your wishlist, find a product on the site and select the Add To Wishlist button. You have an option to enable in order to make your wishlist visible to other site visitors. To view other's wish list, click on Wishlist (located at the top of each page)and then enter the email of the person you know in order if there is any items in his/her wishlist. Back to top